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Instructions on refreshing your Greenhouse Connection

This guide walks you through upgrading your Greenhouse ATS integration to the latest connection version (v3)

Written by Melisa Cooper

👤 Important Note: This specific configuration step applies exclusively to Greenhouse ATS customers and must be completed by a team member with Greenhouse Admin privileges.


🛠️ Step 1: Navigate to ATS Settings in Puck

  • Log into your Puck dashboard and go to Settings > ATS Set Up in the sidebar menu.

  • Click the button labeled Switch to Greenhouse v3.

⚠️ Warning: Do not click this button unless you are an Admin in Greenhouse. Initiating this switch without the proper admin credentials will instantly disrupt your active Puck <> Greenhouse connection.


⚙️Step 2: Complete Authentication in Greenhouse

  • Follow all on screen prompts inside Greenhouse to authorize the updated v3 connection.


🆘 Need Help?

If you run into any issues during the authorization flow or want to double-check your admin permissions before clicking switch, please reach out directly to Puck Support via the blue chat icon or email us at support@careerpuck.com.

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