Many companies prefer to standardize candidate outreach by sending sequence emails from a shared team handle—such as hello@company.com, careers@company.com, or no-reply@company.com—rather than an individual recruiter's personal inbox. Connecting a dedicated company-wide email keeps branding consistent and ensures candidate replies are managed in one centralized location.
For the purpose of this guide, I have logged in under my professional email below to demonstrate how you can log in with one profile while connecting a completely different email address to handle your sequences.
🔐 Step 1: Connect Your Email Provider
Go to Sequences > Campaigns in the sidebar menu.
On the Connect your email page, choose your email provider
💡 Note: You must have the active login credentials for the specific email account you wish to connect.
3. Follow the on-screen prompt boxes and check the box giving Puck permission to use your email account to send sequence outreach.
✅ Step 2: Verify Connection & Test Configuration
Once connected, your Sequences dashboard will transform and enable you to create New Sequences.
2. Click Create new sequence to test your setup. 📝
3. Check the From field in the sequence builder to confirm it displays your newly connected email address. 📬
💡 Best Practices
Use Dedicated Sending Accounts: Connect a team or recruiting-specific email handle (e.g.,
careers@company.comorrecruiting@company.com) to manage high-volume sequences cleanly.Check Permission Scopes: Ensure your email admin allows third-party API access if using an enterprise Google Workspace or Microsoft Outlook account.
Multiple users can enable the same shared company email to send sequence.s