đ User Roles and Permissions
Puck offers two role types when adding team members to your dashboard:There are 2 types of options to add team members to your dashboard: as an admin, and as a member.
Admin: Has full access to all dashboard features. Admins can edit podcast details, access account settings, and invite or manage other team members.
Member: Can access core dashboard features (such as creating Smart Links and downloading shareable teasers), but cannot adjust podcast details or account settings.
Hiring Manager: Have the most limited access, only to Pipelines and Applicant Match. This is designed for someone outside the core recruiting team, who needs to weigh in on candidates, without getting full access to the whole company's account.
đ ď¸ How to Add a New Team Member
Click Settings on the left-hand menu. âď¸
2. Click the Members tab to view your current list of admins and members. đĽ
3. Click Invite, enter your teammate's email address, and click Send Invite. đŠ
â ď¸ Important Note on Invites: Invitation links expire after 48 hours.
4. Adjust their role (Admin, Member or Hiring Manager) using the dropdown
âď¸ Managing Existing Members & Pending Invites
Changing Roles: Use the role dropdown next to any active user's name on the Members page to switch them between roles
Removing a Teammate: Click the three dots icon next to a team member's name and select the option to remove them. â
âąď¸ What Happens When an Invitation Expires?
Invitation links remain valid for 48 hours. If an invite expires before the candidate or teammate redeems it:
Invitee Flow: The invitee can click the link in their original email and can request a re-Invite.
Sender Approval: The original sender (the inviter) will receive an automated email notification with a request to approve the new invite.
Re-Activation: Once the original sender approves the request directly inside their email, a fresh invitation link is generated and sent to the invitee instantly.