# Puck Help Center

> Help center for Puck

## AI Interviews

- [How to Create an AI Interview](https://help.careerpuck.com/en/articles/13656917-how-to-create-an-ai-interview.md): Step-by-step guide for employers on how to create AI-powered interviews using the employer dashboard.
- [How to Edit an AI Interview](https://help.careerpuck.com/en/articles/14291533-how-to-edit-an-ai-interview.md): This guide explains how to edit an existing AI interview.
- [How to Delete an AI Interview](https://help.careerpuck.com/en/articles/14291568-how-to-delete-an-ai-interview.md): This guide shows how to permanently delete an existing AI interview from your dashboard.
- [How to Preview an AI Interview](https://help.careerpuck.com/en/articles/14291597-how-to-preview-an-ai-interview.md): This guide shows how to preview an AI interview so you can view the candidate experience before sending it out.
- [How to Send an AI interview to Candidates](https://help.careerpuck.com/en/articles/14291963-how-to-send-an-ai-interview-to-candidates.md): This guide explains all the ways you can distribute an AI interview to candidates, whether immediately after creation or later from the dashboard.
- [How to Preview a Candidate’s Interview](https://help.careerpuck.com/en/articles/14426602-how-to-preview-a-candidate-s-interview.md): Ready to see \(and hear\) how a candidate performed? Here’s how to quickly preview their AI interview:
- [Managing Interview Notification Settings](https://help.careerpuck.com/en/articles/14670395-managing-interview-notification-settings.md): You can control how often you receive notifications for AI interviews directly from the AI Interview Detail page.
- [How to Use AI Interview Scorecards](https://help.careerpuck.com/en/articles/15033367-how-to-use-ai-interview-scorecards.md): This guide walks you through the process of manually reviewing and scoring your candidate's AI Interview.
- [Configuring Web Call for AI Conversations](https://help.careerpuck.com/en/articles/15424082-configuring-web-call-for-ai-conversations.md): Update your recording templates to ensure participants join through a web browser for optimal audio quality.
- [Best practices in AI Interview questions](https://help.careerpuck.com/en/articles/15466725-best-practices-in-ai-interview-questions.md): When designed well, AI Interviews improve signal quality while maintaining fairness and a positive candidate experience.
- [How to use automated AI Interviews scoring \(AI Evaluations\)](https://help.careerpuck.com/en/articles/15700585-how-to-use-automated-ai-interviews-scoring-ai-evaluations.md): This guide walks you through how to automatically analyze your candidates' responses using standardized criteria.
- [Interpreting AI Evaluations scoring](https://help.careerpuck.com/en/articles/15853145-interpreting-ai-evaluations-scoring.md): This guide walks you through navigating the candidate dashboard to review automated, question-by-question Stoplight Grading to instantly show how well a candidate's answer met your core criteria.
- [How to Use AI Evaluations to Detect Interview Fraud](https://help.careerpuck.com/en/articles/15896161-how-to-use-ai-evaluations-to-detect-interview-fraud.md): This guide covers how to use AI to analyze candidate interviews for the telltale signs of AI usage.
- [Understanding the AI Interview Review Status](https://help.careerpuck.com/en/articles/16043573-understanding-the-ai-interview-review-status.md): Here is a quick guide to what each Review status means and how it syncs with your ATS.
- [How to conduct AI Interviews in different languages 🌍](https://help.careerpuck.com/en/articles/16102197-how-to-conduct-ai-interviews-in-different-languages.md): Puck's AI agents support multilingual interviews using voice technology

## Applicant Match

- [Applicant Match](https://help.careerpuck.com/en/articles/11390976-applicant-match.md): Applicant Match helps you instantly score and rank inbound applications against your specific job criteria, ensuring you spot top talent faster.
- [App Matching Sort](https://help.careerpuck.com/en/articles/14554930-app-matching-sort.md): Overview App Matching Sort allows you to organize job postings within the Applicant Match page based on key columns like Job Posting and Role Opened. This helps you quickly prioritize and review ro...
- [How to Get Email Notifications for Good Candidate Matches](https://help.careerpuck.com/en/articles/12431373-how-to-get-email-notifications-for-good-candidate-matches.md): With Applicant Match, you can receive an email notification whenever a strong candidate is identified for one of your open roles. This helps you stay on top of great applicants without constantly c...
- [How to Manage Applicant Match Notifications](https://help.careerpuck.com/en/articles/14693086-how-to-manage-applicant-match-notifications.md): Applicant Match notifications keep you updated when new candidates are matched to your job.

## Email & Sequencing

- [When to Use a CRM vs. an ATS for Candidate Communication](https://help.careerpuck.com/en/articles/11067812-when-to-use-a-crm-vs-an-ats-for-candidate-communication.md)
- [🔗 How to Use the Puck Chrome Extension with LinkedIn](https://help.careerpuck.com/en/articles/11526260-how-to-use-the-puck-chrome-extension-with-linkedin.md): The Puck Chrome Extension makes it easy to source candidates directly from LinkedIn and add them to your talent pipeline in just a few clicks.
- [Editing AI Interview Outreach Email Template](https://help.careerpuck.com/en/articles/14555589-editing-ai-interview-outreach-email-template.md): Overview This article explains how to locate and edit the email template sent to candidates for AI Interviews \(PUCK screen\).
- [Email Delivery & Scheduling in Sequences](https://help.careerpuck.com/en/articles/14604874-email-delivery-scheduling-in-sequences.md): Overview Puck automatically sends emails to candidates through sequences based on your defined schedule. Emails are delivered gradually to ensure reliable sending and improve deliverability.
- [How to Enroll a Candidate in a Sequence](https://help.careerpuck.com/en/articles/14692690-how-to-enroll-a-candidate-in-a-sequence.md): You can enroll candidates in a sequence directly from the Pipeline page to automate outreach and follow-ups.
- [How Email Spreading Works in Sequences](https://help.careerpuck.com/en/articles/14693144-how-email-spreading-works-in-sequences.md): Email spreading helps space out when emails are sent to candidates, preventing large batches from being delivered at the exact same time.
- [How to Share Individual Roles With Hiring Managers](https://help.careerpuck.com/en/articles/12161005-how-to-share-individual-roles-with-hiring-managers.md)
- [How to use SMS and Email in Sequences](https://help.careerpuck.com/en/articles/15594646-how-to-use-sms-and-email-in-sequences.md): Use mixed sequences to boost candidate completion rates for AI Interviews.
- [How to schedule Rejection Emails in the future](https://help.careerpuck.com/en/articles/15798477-how-to-schedule-rejection-emails-in-the-future.md): This guide walks you through rejecting candidates while scheduling their notification emails to be sent automatically at a future date and time.
- [Use cases for Sequences](https://help.careerpuck.com/en/articles/16020731-use-cases-for-sequences.md): Sequences in Puck automate candidate communication based on actions or stage changes in your ATS.

## Integrations

- [How to configure Puck assessments in Greenhouse](https://help.careerpuck.com/en/articles/6503324-how-to-configure-puck-assessments-in-greenhouse.md): Puck’s integration with Greenhouse Recruiting allows you to seamlessly add Puck’s assessment to a job's interview plan.
- [🔐 How to Update Your Ashby Permissions for Applicant Matching](https://help.careerpuck.com/en/articles/11526154-how-to-update-your-ashby-permissions-for-applicant-matching.md)
- [🔧 Quick Guide to Updating Greenhouse API Key Permissions for Advance/Reject](https://help.careerpuck.com/en/articles/11608785-quick-guide-to-updating-greenhouse-api-key-permissions-for-advance-reject.md)
- [Job Status in Ashby: Open, Private, and Closed Roles](https://help.careerpuck.com/en/articles/12557404-job-status-in-ashby-open-private-and-closed-roles.md): Each job posting in Ashby has its own status, which determines how it appears to candidates.
- [🧭 Job Status in Greenhouse: Open, Private, and Closed Roles](https://help.careerpuck.com/en/articles/12760628-job-status-in-greenhouse-open-private-and-closed-roles.md): Each job posting in Greenhouse has its own status, which determines how it appears to candidates and whether it’s accepting applications.
- [🧭 Job Status in Lever: Open, Private, and Closed Roles](https://help.careerpuck.com/en/articles/12760653-job-status-in-lever-open-private-and-closed-roles.md): Each job posting in Lever has its own status, which determines how it appears to candidates and whether it’s accepting applications.
- [Puck's Integration with Pinpoint](https://help.careerpuck.com/en/articles/15637247-puck-s-integration-with-pinpoint.md): This article is a step-by-step guide on how to connect Pinpoint to Puck
- [How to configure Puck assessments in Ashby](https://help.careerpuck.com/en/articles/15809026-how-to-configure-puck-assessments-in-ashby.md): Puck’s integration with Ashby Recruiting allows you to seamlessly add assessment to a job's plan.
- [How to set up Puck automations in Greenhouse](https://help.careerpuck.com/en/articles/15852557-how-to-set-up-puck-automations-in-greenhouse.md): Setting up a stage transition rule ensures that candidates automatically receive their assessment without manual recruiter intervention.
- [Instructions on refreshing your Greenhouse Connection](https://help.careerpuck.com/en/articles/15964486-instructions-on-refreshing-your-greenhouse-connection.md): This guide walks you through upgrading your Greenhouse ATS integration to the latest connection version \(V3\)

## Inside your Dashboard

- [How do I track engagement when I share a Puck page?](https://help.careerpuck.com/en/articles/6467752-how-do-i-track-engagement-when-i-share-a-puck-page.md)
- [Where do I find and share my Teasers?](https://help.careerpuck.com/en/articles/6447079-where-do-i-find-and-share-my-teasers.md)
- [Creating and sharing video clips](https://help.careerpuck.com/en/articles/8047754-creating-and-sharing-video-clips.md): How to create and share new video clips
- [How to collect candidate level detail on your interview guides](https://help.careerpuck.com/en/articles/8048361-how-to-collect-candidate-level-detail-on-your-interview-guides.md): This article shows you how to turn on candidate level detail, and view your stats inside the dashboard
- [How to send automated application reminders to your leads](https://help.careerpuck.com/en/articles/8288108-how-to-send-automated-application-reminders-to-your-leads.md)
- [How to edit Content Pages](https://help.careerpuck.com/en/articles/8558072-how-to-edit-content-pages.md): Build custom content Pages inside your dashboard.
- [How to Create Interview Guides](https://help.careerpuck.com/en/articles/11473106-how-to-create-interview-guides.md): Interview guides help you structure your conversations and get the most out of every interview.
- [How to Attach a Culture Page to a Job Page](https://help.careerpuck.com/en/articles/12650300-how-to-attach-a-culture-page-to-a-job-page.md): You can easily link a culture page to a specific job page or region so it appears directly on your career site.
- [How to Pull a Brand Performance Report](https://help.careerpuck.com/en/articles/12894352-how-to-pull-a-brand-performance-report.md)
- [How to remove the page header from content pages](https://help.careerpuck.com/en/articles/15123009-how-to-remove-the-page-header-from-content-pages.md): Create a more robust and customized branding experience.
- [Organizing Talent Into Lists](https://help.careerpuck.com/en/articles/15438408-organizing-talent-into-lists.md): Learn how to efficiently manage your candidate database by creating custom lists and assigning specific talent profiles.

## Jobs & Pipelines

- [How to Duplicate a Job](https://help.careerpuck.com/en/articles/14670428-how-to-duplicate-a-job.md): Duplicating a job allows you to quickly reuse an existing job setup, including its pipeline and configuration, without starting from scratch.
- [Understanding Job Source \(Application Source Tracking\)](https://help.careerpuck.com/en/articles/14692146-understanding-job-source-application-source-tracking.md): The Job Source shows where a candidate applied from. This helps you track and understand which channels are driving applicants.
- [How to View a Job from the Pipeline Page](https://help.careerpuck.com/en/articles/14692819-how-to-view-a-job-from-the-pipeline-page.md): You can quickly access job details directly from the Pipeline page without navigating away manually.
- [How To Perform a Bulk Resume Upload](https://help.careerpuck.com/en/articles/15036146-how-to-perform-a-bulk-resume-upload.md): Learn how to upload and process candidate resumes within the Talent Pool.
- [How to filter candidates by custom application questions](https://help.careerpuck.com/en/articles/15423850-how-to-filter-candidates-by-custom-application-questions.md): Quickly narrow down your applicant list by filtering candidates based on their responses to custom application questions
- [How to change leveling in Job Board dropdowns](https://help.careerpuck.com/en/articles/15484309-how-to-change-leveling-in-job-board-dropdowns.md): This guide helps you manage dropdown options to ensure candidates can easily navigate through your Job Board.

## Onboarding

- [How do I claim my Puck Account?](https://help.careerpuck.com/en/articles/6447066-how-do-i-claim-my-puck-account.md)
- [How do I add team members to the Dashboard?](https://help.careerpuck.com/en/articles/6760100-how-do-i-add-team-members-to-the-dashboard.md): How to add team members as admins and members to the dashboard
- [How do I log into my dashboard?](https://help.careerpuck.com/en/articles/6447072-how-do-i-log-into-my-dashboard.md)

## Podcast Production

- [Managing Podcasts: Editing, Archiving, and Deleting Details](https://help.careerpuck.com/en/articles/6447083-managing-podcasts-editing-archiving-and-deleting-details.md)
- [How do I set on podcast visibility for job pages?](https://help.careerpuck.com/en/articles/6447263-how-do-i-set-on-podcast-visibility-for-job-pages.md)
- [How does podcast recording work?](https://help.careerpuck.com/en/articles/6447249-how-does-podcast-recording-work.md)
- [How do I get set up for my recording?](https://help.careerpuck.com/en/articles/6476949-how-do-i-get-set-up-for-my-recording.md)
- [How do I create a content strategy for my podcasts?](https://help.careerpuck.com/en/articles/6480640-how-do-i-create-a-content-strategy-for-my-podcasts.md): You've kicked off with Puck. Now how do you select who you would like to be interviewed for Podcasts?
- [Do I need to think of questions for the podcast?](https://help.careerpuck.com/en/articles/6447250-do-i-need-to-think-of-questions-for-the-podcast.md)
- [How do I schedule time to record a new clip?](https://help.careerpuck.com/en/articles/6447241-how-do-i-schedule-time-to-record-a-new-clip.md)
- [How do I select what jobs my Podcasts are visible on?](https://help.careerpuck.com/en/articles/6447088-how-do-i-select-what-jobs-my-podcasts-are-visible-on.md)
- [Preparing for your Puck recording](https://help.careerpuck.com/en/articles/9007124-preparing-for-your-puck-recording.md): Learn what to expect throughout your recording process with Puck.
- [Adding a Podcast Player to a Third-Party Job Hosting Site](https://help.careerpuck.com/en/articles/13910041-adding-a-podcast-player-to-a-third-party-job-hosting-site.md): Want to showcase your podcast directly on your website or careers page? Good news — it’s quick and easy as long as your site supports embed code.
- [🎙 How to Attach a Podcast to a Specific Job](https://help.careerpuck.com/en/articles/11731190-how-to-attach-a-podcast-to-a-specific-job.md): Easily map a podcast to a job so candidates can listen directly from the job post.

## Posting Support and Troubleshooting

- [How to use LinkedIn Post Inspector](https://help.careerpuck.com/en/articles/6709299-how-to-use-linkedin-post-inspector.md): Use LinkedIn Post inspect if you need to replace a URL, update an old link, or want to see how your link will look.
- [Why does my URL look different after I post to LinkedIn?](https://help.careerpuck.com/en/articles/6709504-why-does-my-url-look-different-after-i-post-to-linkedin.md)

## Puck ATS 

- [Getting Started with Puck ATS](https://help.careerpuck.com/en/articles/11898249-getting-started-with-puck-ats.md)
- [📝 How to Create a Job Post in Puck](https://help.careerpuck.com/en/articles/11933365-how-to-create-a-job-post-in-puck.md)
- [📊 Understanding and Managing Your Applicant Pipeline in Puck](https://help.careerpuck.com/en/articles/11933495-understanding-and-managing-your-applicant-pipeline-in-puck.md)
- [How to Post a Job from your LinkedIn account](https://help.careerpuck.com/en/articles/11942672-how-to-post-a-job-from-your-linkedin-account.md)
- [How to Post a Job from your Indeed account](https://help.careerpuck.com/en/articles/12119957-how-to-post-a-job-from-your-indeed-account.md): Posting a job on Indeed is a quick way to reach candidates. Here’s how you can create and publish your listing.
- [How to Publish a Role to External Job Boards](https://help.careerpuck.com/en/articles/12242419-how-to-publish-a-role-to-external-job-boards.md): You can publish jobs directly from your Puck dashboard to external job boards like LinkedIn and Indeed. Here’s how:
- [How to Remove a Job from External Job Boards](https://help.careerpuck.com/en/articles/12242651-how-to-remove-a-job-from-external-job-boards.md): If you’ve published a role to external job boards and no longer want it visible, you can easily unpublish it from your Puck dashboard.
- [✏️ How to Edit a Job Application Form to Include a Cover Letter Request](https://help.careerpuck.com/en/articles/12793282-how-to-edit-a-job-application-form-to-include-a-cover-letter-request.md)
- [Adding a Candidate to a Job Application](https://help.careerpuck.com/en/articles/14140019-adding-a-candidate-to-a-job-application.md): Learn how to add an applicant to a job application on Careerpuck. This guide will walk you through the process of finding and selecting the right applicant, and adding them to the appropriate job p...
- [Enable LinkedIn permissions for Job Posting via Puck](https://help.careerpuck.com/en/articles/15696036-enable-linkedin-permissions-for-job-posting-via-puck.md): Change permission so you can post jobs directly to LinkedIn through Puck. This process should take under 5 minutes.

## Sharing Puck with your team

- [Introducing Puck: Interviewees](https://help.careerpuck.com/en/articles/6480015-introducing-puck-interviewees.md)
- [Introducing Puck: Recruiting Teams](https://help.careerpuck.com/en/articles/6479979-introducing-puck-recruiting-teams.md)

## AI Conversations

- [How to create Sourcing content using recording templates](https://help.careerpuck.com/en/articles/15637255-how-to-create-sourcing-content-using-recording-templates.md): Learn how to set up recording templates to quickly capture insights from your team members. Use these recordings to draft authentic, personalized sourcing outreach and content.